Slow Login Performance for GP 10.0 SP5 and GP 2010 SP1

If you have updated to GP 10.0 SP 5 or GP 2010 SP1 you might already notice the slow performance during login, this is mainly related to the newly added “Dynamics Online Services” dictionary that adds records in the menu table with removing old ones as detailed in this article for David Musgrave and this article for Vaidy Mohan, the temporary solution for this is deleting the records in the menu table that’s related to this dictionary.

To avoid the manual deletion of the records in this table, you will need to create an SQL job that automatically deletes unwanted records from this table, follow steps below to start:

1. Open SQL Server, navigate to SQL Server Agent >> Jobs, right click and select “New Job”:


2. Name this Job and click on “Steps”:


3. On steps click on “New”, select your company and paste the following command then click on OK:

DELETE FROM DYNAMICS.dbo.SY07110 WHERE CmdParentDictID = 6499


4. On the new job screen click on schedules and schedule the task to run daily:


5. That’s it, you are ready to go, right click the job and select “Start Job”


Make sure that the job was successfully executed:




Mohammad R. Daoud MVP – MCT
+962 – 79 – 999 65 85


About Mohammad R. Daoud
Mohammad R. Daoud has been working as a Microsoft Dynamics GP consultant since 2004. His career path started with version 7.5; he studied every single tip of the application technicalities and did allot of successful implementations that includes functional consultations, analysis, and custom development projects. He holds a graduate degree in Computer Science and currently he is pursuing MBA degree in Accounting. In January 2007 he was nominated to the Microsoft Most Valuable Professional (MVP) certificate and was certified in April 2008 due to his online contributions in the Dynamics Community (Dynamics GP Newsgroups, Forums, User Groups and his blog: Worth to mention that he was also listed as one of the Microsoft Dynamics Top 100 Most Influential People in 2009 by DynamicsWorld. And more... • Demonstrated Passion for MS Products through participating in beta testing for some product versions, an effective member of Microsoft Connect. • Talented in securing strong high quality relationships with premier customers, partners and sales teams passionately and profitably. • Dedicated to meeting the expectations and requirements of internal and/or external customers • Problem Solver – Uses systematic approach to uncover true problem(s) and practical solution and can marshal resources to solve problem! • Proven record of effective account management, including Account Planning, Opportunity Management, and Business Management Excellence and working as part of a larger virtual team • Successful in delivering high quality technical engagements in the enterprise Dynamics GP implementations area according to customer requirements. • Dedicated, Committed, Self Motivated, Creative and highly focused with excellent communication, Negotiation, presentation, Active Listening and Objection Handling skills. • Experienced in Profitable researches and studies including white papers and technical presentations.

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